Refund policy

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

All PayPal payments can only be refunded via PayPal for about 5-7 business days.
Please contact us, if you haven’t received the email in 5-7 business days about your refund.

General Returns
•Returned within 7 days of receipt
•Must be in resalable condition
•Must not contain scratches and/or defects
•Must not have been installed
•Must be in the original manufacturer’s box and packaging
•Avoid writing on the original packaging
•Must not be missing pieces
•Closeout items cannot be returned
•Sale items must be returned within 7 days of receipt

Cancellations
To request a cancellation please contact Customer Service by email within 24 hours and we will attempt to stop or modify the order. Once an item has been produced or shipped, cancellation is not possible. In most cases, custom, special order, and non-returnable items cannot be canceled. Cancellation requests may take several days to process and you will be sent an email upon confirmation.

Damages

If your item arrives damaged or with parts missing, you must notify us within 3 days of receipt of the item(s). We will arrange a prompt replacement of the item. We will also request that you provide photos of any damaged product, along with the product packaging. Please contact our Customer Service Team and we will be happy to replace the item or send replacement parts as soon as possible.
Please note fragile items are sometimes damaged in shipping. Regarding the replacement, we ask that you inspect all items individually once they arrive so that any damage claims can be made immediately. We will keep the right to ask the customers to provide photos of any damaged product, along with the product packaging.